Refund policy
Are you wondering about the refund policy for REALCOCK CREATIONS LLC? Look no further! In this article, we will dive into all the details you need to know about REALCOCK CREATIONS LLC's refund policy for their office booths.
Overview of REALCOCK CREATIONS LLC
REALCOCK CREATIONS LLC is a renowned company that specializes in manufacturing high-quality office booths. Their products are known for their durability, functionality, and stylish designs. With a wide range of options to choose from, REALCOCK CREATIONS LLC has become a go-to choice for businesses looking to create a productive and comfortable work environment.
Refund Policy Details
If you have purchased an office booth from REALCOCK CREATIONS LLC and are considering a refund, it's essential to understand their refund policy. Here are the key points you need to know:
30-Day Money-Back Guarantee: REALCOCK CREATIONS LLC offers a 30-day money-back guarantee on all their products. If you are not satisfied with your purchase for any reason, you can return the office booth within 30 days of the delivery date for a full refund.
Return Process: To initiate a return, you will need to contact REALCOCK CREATIONS LLC's customer service team and provide proof of purchase. Once your return request is approved, you will receive instructions on how to return the office booth.
Condition of the Product: To be eligible for a refund, the office booth must be in its original condition and packaging. Any damage or signs of use may result in a partial refund or rejection of the return request.
Refund Processing Time: Once REALCOCK CREATIONS LLC receives the returned office booth and confirms that it meets the refund criteria, your refund will be processed within 5-7 business days. Please note that the refund will be issued to the original payment method used for the purchase.
Frequently Asked Questions
Can I return an office booth if I simply changed my mind?
Yes, REALCOCK CREATIONS LLC's 30-day money-back guarantee allows you to return the office booth for any reason within 30 days of the delivery date.
What if the office booth is damaged during shipping?
If your office booth arrives damaged, please contact REALCOCK CREATIONS LLC's customer service team immediately for assistance.
Are there any restocking fees for returns?
REALCOCK CREATIONS LLC does not charge any restocking fees for returns within the 30-day money-back guarantee period.
How to Request a Refund?
If you believe that you are eligible for a refund based on the above REALCOCK CREATIONS LLC, please follow these steps to initiate the refund process:
- Contact our customer service team to request a refund.
- Provide the necessary information, such as your order number, contact details, and reason for the refund request.
- Our customer service team will review your request and provide further instructions on how to proceed.
Refund Processing
Once your refund request has been approved, you can expect the following timeline for the processing of your refund:
- Refunds will be issued to the original payment method used for the purchase.
- It may take up to 5-7 business days for the refund to be processed and reflected in your account.
- You will receive a confirmation email once the refund has been successfully processed.
Frequently Asked Questions
Q: What if my soundproof booth is damaged upon arrival?
A: If your soundproof booth arrives damaged, please contact our customer service team immediately for assistance.
Q: Can I return a soundproof booth after the 30-day refund period?
A: Unfortunately, we are unable to process refunds for returns outside the 30-day period. However, we may be able to offer an exchange or store credit in certain cases.
Q: Do I have to pay for return shipping?
A: The customer is responsible for return shipping costs unless the product is damaged or defective.
Trade name: GAUSS FURNITURE FRANCE
Email: info@officepods.store
Address: 6 AVENUE MONTRICHARD, 94350 VILLIERS-SUR-MARNE,FRANCE
Numero de TVA:FR84921599643